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Backend down again

Vicare/Vitoguide again not reachable:

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44 ANTWORTEN 44

New heating season, still same old crappy backend. Server is down

I wonder if these interruption are intended updates of the viessmann platform (in which case Viessmann can inform their customers in advance when maintenance will happen), instable infrastructure environments, or very buggy software. I bought my vito connect not so long ago (couple of months) when it was nice and warm here in Belgium. So heating was completely of... First days of some colder temperatures outside now and guess what, I wish I would have found this post (Vicare smart climate: feedback & experience after ... - Viessmann Community (viessmann-community.com... before bying this Viessman "smart" system. Exaclty the same things happening ( @TakieYC  thx for the continious feedback to Viessmann). This is not a "smart" heating system Viessmann is trying to develop but a time machine which only purpose is to stop time it seems.

Servers are down again!

 

Sebastian Vlaicu

And still down at this moment! A notice ahead would have been nice! But I am sure their Dev Team is right on it. As they like to mention every time.

Update: the backend maintenance message finally appeared. Probably complaints from many users wake them up…

 

Ah I see it's time again for the monthly outage.

 

Great job Viessmann.

Not only is Viguide broken since yesterday. Now also Vicare is down.

 

Once again, great job Viessmann!

 

Same issue from Romania! Without any email notification or app notification!

 

Backend maintenace in progress, message appear now in Vicare app.

 

"Maintenance" is just their way of saying it crashed, again.

 

Why I payed 8000 euro for this crap is beyond me

It's Up now!

Vicare down again

It's working now.

Down again. Red screen of death.

 

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Dasselbe

aktuelle Wartung

immer zur richtigen Zeit und ohne Vorwarnung...

C'est vrai 

Zuletzt habe ich mit dem API einen "Gateway Timeout" von/zu Microsoft Azure gesehen. Schöne Grüße von der Cloud.

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Server is DOWN

 

New heating season. New round of outages. When will this finally start to meet proper SLA goals?

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