Dear Wiessmann team, sorry that I am writing on English, but unfortunately I don't speak German language. I have a this kind of problem. I belong Vitocal 222G with Vitocell 100 E and use them already 4 years. It is perfect equipment, but twice my cellar flooded because the filter sump (FHPR34-B-AQ) on cold water line bursted. I though that reason is bad quality of filter sump ( 6bars WP), but later I found that pressure it this line increased to 8 bars when Vitocall 222G is working only for hot water. Hot water not for heating floor system, hot water for home needs ( shower, kitchen....). This high pressure (8 bars) damaged my filter's sump, UV water disinfection system-VIQUA and Aquahome 20N. Please for your assistance. Best regards. Nedelcho. Bulgaria.
No, it's between Cold water entrance in the house an the vitcocell 100 normally before safety Valve. It's an standard part, not special Viessmann. I think there's probably no Rückflussverhinderer in your installation. I think you should call an plumber.
@Flo_Schneider
kannst du mal die Bilder online stellen? Danke.