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Vitodens 100 ViCare Register Issue - Release request

Good day,

 

I bought a used Viessmann boiler - Vitodens 100.

 

When I try to connect the device to my ViCare account, I receive a message that the device is already registered.

 

I request that you cancel the existing registration so that I can connect the device to my own account.

 

Thank you in advance for your help.

 

Best regards 

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