Historical Consumption

[ibtiem]

Hello, 

In the application is not possible to see the historical consumption of gas, I can only see the current month, and does not look the same as it shows on the gas meter. In the application photos, we should be able to see the consumption for all the months. Could you please help me? 

[CustomerCareChris]

Hello ibtiem,

in this community we can only support devices sold and operated in Germany since we have no access to devices and accounts located outside of Germany. Please contact your regional service via mail, you can find the address on the Viessmann homepage of your country under "Contact".

Best regards,
Chris - Customer Care Team