Hello, I just installed a B1LF-32 Vitodens 111-W unit and tried out the Vicare app. I have a few issues: 1) If I stop the heating, keep only the DHW then start back up the heating, the heating widget never works again, it says: '--'; I have to manually turn on & off the whole unit to get it to work again. However, the heating does work, because I can set its temperature from inside the widget (tap the widget, tap 'Time program. noDemmand' gray button, set it from there ) --- so I assume this is some sort of app bug 2) Since the unit is new I don't have an outside temperature sensor or an ambient temperature control unit; This means that I am missing the P.4 menu in both the unit's panel and the mobile app.. This also means that I can't control the default factory schedule for the DHW... 3) Turned off DHW from the app, when I turned it back on the app said it's on, but when someone arrived on location where the unit is installed, the water was OFF. Please advise what to do next! Installing the sensor just so that I can control the hourly program isn't really a solution. In my particular case I don't need the automatic outside temperature control or the indoor ambient temperature control sensor. I am ok with the default constant water temperature control that the unit comes without any other thermostats/sensors. More notes: - there is no connectivity issue between the unit & the internet or the app & the internet. I can tell that because the unit is literally 1m away from the wireless router & the temperature inside the internal hot water tank is always correct/updating (+ other stuff in the house are properly connected to the internet) - the unit is installed correctly with all pipes leading hot to hot water, cold to cold water & a strap connection on ports 1&L on file 96 (I asked the certified viessmann installer to doublecheck everything is connected properly according to diagrams/specs) Thanks, Mihai Screenshots where DHW says it's on, but it actually off + heating is on, but it displays --: image 2 & 3 Screenshots where it says DHW is off, but it's actually on: image 4&5
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