Subject: API device list returns only TCU — heating device (id=0) missing, but ViCare app works fine
Hello,
The IoT API does not return my boiler as a device, although the ViCare app
shows all data correctly (DHW temperature, heating system status, gas
consumption).
Details:
- Gateway serial starts with: 7633...
- Location: Uzbekistan
- (I can provide the full installation ID and gateway serial via private
message if needed.)
GET /iot/v2/equipment/installations/{id}/gateways/{serial}/devices
returns only ONE device:
- id: "TCU", deviceType: "tcu", with a single feature
"tcu.features.wirelessRemoteController"
The expected heating device (id: "0", deviceType: "heating") is completely
missing from the device list, so no heating.* or heating.dhw.* features are
accessible via the API.
- OAuth2 (Authorization Code + PKCE) works fine, token is valid.
- The API client was created more than 24 hours ago on the same account
that owns the installation in ViCare.
- The ViCare app on the same account shows heating and DHW data without
any problems, so the boiler is registered and reporting to the cloud.
It looks like the heating device is not provisioned for API access on the
backend. Could you please check and fix the device provisioning for this
installation?
Thank you!
