Thema "Developer portal unavailable" in The Viessmann API

Developer portal unavailable

Psychorama — Wed, 02 Nov 2022 08:50:28 GMT

Hi,

Since a few hours, the development portal is unavailable. Also, all API calls seem to fail.

Any news or updates when this issue is resolved?

I think it might be a good idea to start a status page?

The login button eventually loads, but an error is displayed when trying to login

CustomerCareMichael — Wed, 02 Nov 2022 09:00:54 GMT

Hi @Psychorama, there is a temporary issue with the system. Our IT teams are already working on fixing the issue.

Sorry for the inconvenience.

Best,

Michael

Psychorama — Wed, 02 Nov 2022 09:02:47 GMT

Thanks for the lightning fast replies!

CustomerCareMichael — Wed, 02 Nov 2022 11:11:04 GMT

@Psychorama the issues are fixed and you should be able to use the Developer Portal and the API now again.

Thanks for understanding!

Regards,

Michael

Psychorama — Mon, 07 Nov 2022 18:57:27 GMT

Again, issues?

CustomerCareMichael — Tue, 08 Nov 2022 07:49:25 GMT

There were a short temporary issue, but everything should be working again as expected since yesterday.