Thema "Betreff: Hot water not available" in Gas

Hot water not available

Konto wurde gelöscht — Fri, 19 Jul 2019 10:29:52 GMT

Hello,

suddenly yesterday my Vitodens 300 stopped providing hot water.

Boiler have no error, Vicare app shows 48° as setting and 23° as actual water temperature, everything seems working.

Where should I start from?

Thanks

ja_womelsdorf — Fri, 19 Jul 2019 10:47:27 GMT

Hello brusuillis,

please give me the serial number of the Vitodens.

Kind regards °ja

Konto wurde gelöscht — Fri, 19 Jul 2019 11:24:56 GMT

7177362410577108

Thanks

Konto wurde gelöscht — Sat, 20 Jul 2019 14:49:33 GMT

Update: pump is running, but burner does not ignite even if I request hot water

ja_womelsdorf — Mon, 22 Jul 2019 06:21:53 GMT

Thanks. Please check adress 38.

Kind regards °ja

Konto wurde gelöscht — Mon, 22 Jul 2019 07:01:52 GMT

Code 38: 33

ja_womelsdorf — Mon, 22 Jul 2019 12:12:26 GMT

Thank´s. The value 33 states that there is an internal undervoltage. In this case, the control unit must be replaced.

Kind regards °ja

Konto wurde gelöscht — Mon, 22 Jul 2019 18:18:40 GMT

Unfortunately you are right. Time to move to a new unit..
Thanks for the answers

ja_womelsdorf — Tue, 23 Jul 2019 06:25:09 GMT

No Problem. 😉

Kind regards °ja