Thema "vicare readonly" in Konnektivität

vicare readonly

Reaper — Tue, 11 Jun 2019 19:59:46 GMT

When I use the Vicare App on my Samsung S8 (android), I can see all the settings, but when I change anything, nothing happens.

For instance, if I change the room temperature, the gas unit does not respond, or if I want to heat the water, nothing happens.

Why is that ?

VitoConnect 100 OPTO1 and Viessmann Vitodens 222-W

Betreff: vicare readonly

CustomerCareBen — Wed, 12 Jun 2019 06:45:18 GMT

Hello Reaper,

please restart your Vitoconnect 100 once.

Greetings °be

Betreff: vicare readonly

Reaper — Wed, 12 Jun 2019 07:42:37 GMT

Hi Benjamin

I just did, but it did not change anything. Any change I do in the app will still not be applied to the heater.
If I exit the app and wait a minute, it will show the settings from the heater again.

Betreff: vicare readonly

CustomerCareBen — Wed, 12 Jun 2019 08:07:54 GMT

Which settings do you see or which settings are missing? How many heating cercuits do you have? Please send me some screenshots from your app to customer-care@viessmann.com.

Greetings °be

Betreff: vicare readonly

Reaper — Wed, 12 Jun 2019 08:23:44 GMT

Mail is sent 🙂
I only have one heating circuit, more details in the mail.

Betreff: vicare readonly

Reaper — Thu, 13 Jun 2019 07:33:53 GMT

So, this morning I turned it all off, resat the VitoConnect to factory settings. But still no luck.
Then there was a firmware update to my ASUS router, and **bleep** that was applied and up again, it all worked.

So something in my router was blocking traffic from the VitoConnect box.
Bottom line is that it all works again 🙂